The learning outcomes for the course „Business etiquette” are defined as follows:
After completion of the course students will…
…know the basics of modern manners including correct greetings, salutations and the perfect handshake
… be able to introduce themselves and other correctly and in a manner adapted to the situation
… know about the Dos & Dont’s (etiquette) in communication such as small talk, telephone calls, emails and cell phone calls
…know about the power of first impressions and how to use it to their advantage
…know about proper dressing, distancing and general public behavior